Weekly usability tests, Nielsen talks about Tivo
Nielsen shares how frequent usability tests keep you usability focused. I want to know how you keep yourself experience focused.
Metrics & Validation posts
A list of everything posted to Metrics & Validation. Love this topic? Subscribe to a feed with only Metrics & Validation posts.
Improving qualitative metrics: adding comparisons
Clarify the "compared to what", and all of a sudden your whole team is now answering the same question.
Improving qualitative metrics: adding purpose to your scales
Add clear, specific purpose to your rating scale help and your ratings actually mean something. Specify: why are you measuring this?
A sample 'Only' statement for the I.A. Institute
A look at how to put an Only statement together, as well as how it works using the I.A. Institute as an example.
The 'Only' statement: focus on your project's key goals
An Only statement keeps your team focused on a project's main goal and audience as well as what makes your project special.
The U.X. health check, a Summit side conversation
I'd like to get some feedback on the "health check", a method for quantifying the quality of a user experience.
Unique visitors is a dumb metric
Dumb, aggregate metrics like unique visitors and total page visits give no real insight into your site's success. You need behavior-based metrics.
Evaluating experience design
Evaluate the design of any kind of experience - online or off - using five, universal facets that describe the entirety of an experience.
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