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Austin is a user experience designer and co-author of 'Information Architecture: Blueprints for the Web'.

Austin works as an editor for Boxes and Arrows, volunteers with the Information Architecture Institute, and writes about better products, better teams, and better experience at his blog, Thinking and Making.

Comments

• 04/05/2008 19:10
  Unique visitors is a dumb metric
  "Shawn, I'm totally with you here. In fact, the next post explains behavior-based metrics a bit more, and I think they have two key qualities: 1. They measur…"
• 04/08/2008 01:36
  Unique visitors is a dumb metric
  "Paul, That's refreshing to hear. And I think you're right about it being the obvious. I'm still not sure why the metrics people use are so skewed some places.…"
• 04/15/2008 13:01
  Agile + UX = idealized vs. current state
  "Hey Jon! I found this great article from Jeff Patton on what he calls the “slow software movement': * http://agileproductdesign.com/blog/slow_software.h…"
• 04/15/2008 13:11
  Agile + User Experience = Parallel work streams
  "One of my goals has always been to increase the team's design literacy. That's just good practice in any organization with any process. Design literacy enables …"
• 04/16/2008 14:43
  Some thoughts about Twitter
  "Dude. Awesome insight. I think that begs the question: when we communicate in person, how much does our audience *really* affect what we say. We assume it aff…"
• 04/23/2008 10:38
  Some thoughts about Twitter
  "Tanya, I didn't even know the Second Life island was going to be active. I think part of Twitter's brilliance is how it easy it is to use it to create a virtu…"
• 05/18/2008 11:27
  Some thoughts about Twitter
  "”... my perception of social intimacy is entirely relative. I may feel (and truly believe) I am close to you and you may feel (and truly believe) that we …"
• 05/31/2008 21:51
  Agile + UX: six strategies for more agile user experience
  "Brian, I totally agree on our primary goal as UX practitioners. If I seemed casual, that's only because I don't think the UX is the most important part of wor…"
• 06/16/2008 16:26
  A new design
  "Thanks! I appreciate the kind words. I actually came across your blog recently. Wish you wrote more."
• 06/16/2008 16:27
  A sample 'Only' statement for the I.A. Institute
  "One thing I liked about when we did the exercise for our team is the way we couldn't necessarily agree on an “Only”. That can be a useful insight, t…"
• 07/29/2008 02:25
  A sample 'Only' statement for the I.A. Institute
  "The first time I tried this, it was for a specific, but pretty broad project (Fancast). Since the Only statement focuses on differentiation, you could use it at…"
• 07/29/2008 02:34
  Improving qualitative metrics: adding comparisons
  "I've been mulling this over (for a month), but I disagree. Sometimes better than yourself is all you have to launch, but it's never enough, especially for comme…"
• 01/05/2009 23:19
  A new design
  "Thank you David. I was just thinking about redesigning to make it more cluttered. Your comment came at exactly the write time to remind me to keep it clean."
• 07/08/2009 16:40
  (More) tips for writing well
  "Liz, Those are great. I have a really tough article I'm editing now that I'll try the context switching on. I'll probably try a new format AND a new location.…"

Stories

• 02/21/2005
  Evaluating experience design
• 02/22/2005
  Personal information spaces, diagram by Dan Brown
• 02/22/2005
  Experience design at the brink of infinity
• 02/23/2005
  Defining the user’s mental model: three factors that drive experience
• 09/13/2007
  Products as duck-billed platypi
• 09/15/2007
  How to not boil lobsters: strategy keeps projects on track
• 09/15/2007
  Changing the Channel (interview with Livia Labate and Austin Govella)
• 09/29/2007
  The International Conference on Managing Design in Global Environments call for papers
• 11/26/2007
  There and back again (a return to Houston)
• 12/17/2007
  Assessing your team's UX skills
• 12/17/2007
  Web standards didn't kill HTML
• 01/05/2008
  Too many feeds? Ration your feed subscriptions!
• About Austin Govella
• Contact Austin Govella
• 01/07/2008
  The best books on innovation
• 01/10/2008
  Fancast officially launches
• 02/10/2008
  Lazy Site Map Generator
• How do we know who you are?
• About Thinking & Making
• 03/17/2008
  Designing with patterns: Lessons from Yahoo! and Comcast
• 03/17/2008
  “...quite delighted by small gorillas...”
• 03/18/2008
  A new design
• 03/20/2008
  We tried to warn you: how organizations are architected to fail
• 03/24/2008
  Unique visitors is a dumb metric
• 04/07/2008
  72 questions to ask on your first day
• 04/07/2008
  Agile + User Experience = Parallel work streams
• 04/08/2008
  Agile + UX = idealized vs. current state
• 04/10/2008
  Practical prototyping: 2008 IA Summit Panel
• 04/10/2008
  The U.X. health check, a Summit side conversation
• 04/16/2008
  Some thoughts about Twitter
• 05/02/2008
  How important is the polite fiction of secrecy?
• 05/07/2008
  Agile + UX: six strategies for more agile user experience
• 05/28/2008
  A common language for interaction design
• 06/02/2008
  David Armano interviews Bruce Nussbaum
• 06/03/2008
  Growing up online in super cities
• 06/05/2008
  Fantastic case study on ATM design
• 06/05/2008
  The 'Only' statement: focus on your project's key goals
• 06/06/2008
  Useful useless things we taught our toddler
• 06/12/2008
  A sample 'Only' statement for the I.A. Institute
• 06/19/2008
  EightShapes announces UX deliverables workshop in August
• 06/20/2008
  Design research reaps $1.6M in organizational change
• 06/23/2008
  Improving qualitative metrics: adding purpose to your scales
• 06/24/2008
  How purpose changes ratings
• 06/24/2008
  Improving qualitative metrics: adding comparisons
• 07/29/2008
  Weekly usability tests, Nielsen talks about Tivo
• 07/29/2008
  Two questions about Information Architecture
• 08/30/2008
  Target's ClearRX prescription bottle redesign wasn't all that
• 09/02/2008
  Wilson Katter's Business Deal Basics
• 10/14/2008
  Designing versus doing
• 10/29/2008
  Methods for our madness
• 12/17/2008
  The producers, making things, and monsters
• 01/13/2009
  EVENT: Houston NetSquared w/ Carlos Lama - Tue, Jan 13
• 01/13/2009
  Austin, the social object, destroyer of worlds.
• 01/13/2009
  EVENT: Web-based startup school - Wed, Jan 14
• 01/15/2009
  Design Camp - Bryan/College Station - Sat, Jan 17
• 01/17/2009
  EVENT: Steven Heller at the Museum of Fine Arts, Wed Jan 21
• 01/21/2009
  Presentation - Faceted seach best practices - Wed, Feb 4
• 02/16/2009
  Frank Gehry interview from TED
• 02/18/2009
  A 21st century primer
• 03/11/2009
  The secret to writing well
• 03/12/2009
  Things you need to do to write a book
• 03/27/2009
  Random collected thoughts on design
• 03/27/2009
  The User Experience Health Check, quantitative metrics for the qualitative user experience
• 03/29/2009
  IA Summit 2009 presentation slides
• 03/30/2009
  It's just "User Experience"
• 04/07/2009
  Agile + UX: (un)Synchronizing UX and development
• 07/06/2009
  UX Health Check presentation from Redux DC
• 07/08/2009
  (More) tips for writing well
• 08/14/2009
  Internet piracy

Comments on above stories

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